Attach a written declaration to the package in which you express your will to return the product, as well as the account number to which the refund is to be made.Send back the purchased product in an undamaged condition and in its original packaging with all its contents.This applies to the sale to a natural person who makes a purchase for purposes not related to professional or business activity and a natural person concluding a contract directly related to his business activity, when the content of this contract shows that it does not have a professional nature for that person, resulting in particular from the subject of economic activity performed by him/her, made available on the basis of the provisions on the Central Register and Information on Economic Activity. In accordance with applicable regulations, within 14 calendar days from the date of delivery of the ordered goods, you have the right to return them without giving any reasons as part of withdrawal from the contract, in accordance with the general principles resulting from the provisions on concluding distance contracts. If in doubt, please contact us at the following e-mail address: will provide you with tips on how to quickly and easily make a complaint. In the case of payment by credit card, the refund will be made to the card. If the complaint is found to be unjustified, we will provide you with a detailed justification of the decision made and send the product back at our expense within 14 working days.If the complaint is decided in favor, within 7 working days from the date of making the decision, we will compensate the costs incurred by you by: repairing the complained product, sending a new product or refund. Within 14 days of receiving the package, we will inform you by e-mail or telephone about the result of the complaint procedure.Send us the product you want to complain about, enclosing a written statement in which you describe the detailed reasons for the complaint, the form of compensation, as well as the return address and account number to which the refund is to be made (depending on the decision made by the store).If the purchased product turns out to have manufacturing defects or is not as described, please follow the complaint procedure below: If the packaging has visible external damage, we recommend that you refuse to accept the package and then contact us by e-mail: paying the amount on delivery and confirming receipt of the package, it is possible to open the package in the presence of the courier - in the event of non-compliance, a discrepancy report is prepared, which is the basis for a complaint. 1 online beauty marketplace cosmetics club, makeup, skincare, hair care and fragrances online retailer.Įstablished in 2008 The Beauty Club has grown to become Australia's leading online beauty, skincare, make up & perfume marketplace with over 70,000 products online, Join The Beauty Club today.īeauty News / Beauty Trends: Cheap By Terry Skincare | Patchology Skincare | After Sun Care | Easy Blowout Tutorial | Party Prep Tips | Anti Aging Retinols | It's Suncare Season: spring into new SPF | The Ordinary Back in Stock-up Retailer Skincare | Foreo Beauty Devices | Hylamide Skincare | COSRX Acne Patches | QRxLABS New Skincare Brand | Dr.Before accepting the parcel, always check that it has not been damaged in transport. #1 Beauty Marketplace & Discount Cosmetics Club: The Beauty Club is Australia's No. Shop for change with The Beauty Club x i=Change!īuy Now, Pay Later with Klarna, Afterpay, ZipPay, Humm or Laybuy Together we can make a powerful and lasting change. The Beauty Club is dedicated to giving back to women & children in need, $1 from every order, every day will be donated to those in need and you decide where it goes! We accept AMEX, MasterCard, VISA and PayPal Christmas Fragrance Gift Sets & Perfume Kits.Eye Makeup Remover & Face Makeup Removers.Face Serum, Anti Aging Serum & Face Treatments.Toners, Toning Lotions, and Toning Mists.Join today to access member pricing and save $0.00 + FREE shipping on all orders!
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